Refund Policy
Our delivery guarantee
If we don't deliver your launch package within 48 hours (72 hours for founding places) of having both your completed brief and access to your connected, verified Whop account, you can have a full refund of your build fee. Just email hello@sellsunday.com with the email address you bought with.
If we can't build your product
If we decline your product before delivery (for example because it's in a category we don't support, as described in our Terms), we refund the build fee in full.
The Live plan (monthly hosting)
- You can cancel at any time in your Whop account. You won't be charged again, and your page stays live until the end of the period you've already paid for.
- We don't refund part-used months, except where the law requires it.
- You can download your page before it goes offline and host it anywhere.
Your statutory right to cancel (EU and UK consumers)
If you're a consumer in the EU or UK, you normally have 14 days to cancel a contract for services. Because we start building your launch package as soon as you submit your brief, you ask us to begin within that period. If you cancel within 14 days:
- before you submit your brief, you get a full refund;
- after we've started but before delivery, we may keep an amount proportionate to the work already done;
- after your launch package has been fully delivered, the right to cancel no longer applies to the build fee.
This doesn't affect the delivery guarantee above, or any other rights you have by law.
How to ask for a refund
Email hello@sellsunday.com with your order email and the reason. We aim to reply within 2 working days, and refunds go back to your original payment method through Whop, usually within 5–10 working days.